Enterprise Data Platform Managed Services

Proactive support, governance, optimisation and operational ownership for modern data platforms, analytics and AI environments.

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Built for Enterprise Data Operations

DecodeData supports enterprise IT, CIO/CDO teams, analytics functions, digital transformation programs, and organisations preparing their data foundation for AI.

Enterprise IT Teams
Limited internal data engineering capacity

CIO/CDO Organisations
Data platform operational ownership

Digital Transformation Programs
Post-implementation support

Microsoft Fabric Customers
Governance and optimisation

Data & Analytics Teams
BAU reporting and platform operations

Organisations Starting AI
Data foundation readiness

Flexible Operating Models for Enterprise Data Platforms

Choose the right level of operational ownership, technical support, governance, and embedded capability for your organisation.

01

Managed Platform Support

Ideal for organisations with existing internal data teams.

Includes:

  • Platform monitoring
  • Incident management
  • Data pipeline support
  • Power BI support
  • Capacity monitoring
  • Environment administration
  • Release management
  • Monthly governance reviews
03

Transition & Modernisation Support

Ideal for organisations migrating to Microsoft Fabric, Azure, Snowflake or Databricks.

Includes:

  • Hypercare support
  • Legacy platform support
  • Knowledge transfer
  • Parallel run support
  • Migration monitoring
  • Managed transition services
04

Embedded Data Team

Ideal for organisations requiring flexible capability augmentation.

Includes:

  • Dedicated Data Engineers
  • Fabric Engineers
  • Power BI Developers
  • Data Architects
  • Analytics Engineers
  • Fractional Data Leads

Coverage Across the Modern Data & AI Ecosystem

DecodeData supports enterprise platforms across data engineering, analytics, integration, semantic modelling, and AI readiness.

Data Platform

  • Microsoft Fabric
  • Azure Synapse
  • SQL Server
  • Snowflake
  • Databricks
  • BigQuery

Analytics

  • Power BI
  • Tableau
  • SSAS
  • Paginated Reports
  • Power BI Service
  • Semantic Models

Integration

  • Fabric Pipeline
  • Azure Data Factory
  • Logic Apps
  • APIs
  • Event Streams
  • DBT

AI & Data Science

  • Azure AI
  • AI Foundry
  • Machine Learning
  • Fabric AI
  • AI Agents
  • Copilot

Our Managed Services Operating Model

A structured delivery model that moves your platform from assessment to transition, operations, optimisation, and continuous improvement.

01

Discovery & Assessment

  • Platform review
  • Environment assessment
  • Knowledge transfer
  • Risk identification
02

Service Transition

  • Documentation
  • Monitoring setup
  • Support runbooks
  • SLA definition
03

Operate

  • Incident management
  • Request fulfilment
  • Monitoring
  • Governance
04

Optimise

  • Cost optimisation
  • Performance tuning
  • Architecture improvements
  • AI readiness initiatives

Supporting Data Platforms Across Complex Industries

DecodeData brings practical delivery experience across regulated, high-volume, and insight-led enterprise environments.

Banking & Financial Services Insurance Retail & Consumer Energy & Utilities Healthcare & Aged Care Hospitality Sports & Entertainment Manufacturing

Success Stories

Your Enterprise Data Operations Partner

We move beyond managed support to provide operational ownership, governance, optimisation, and strategic advisory for enterprise data and AI platforms.

Managed Services Assessment

Understand the right support model, governance framework, and operating structure.

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Managed Services FAQs

Our Managed Services cover end-to-end support for your data platform—including proactive monitoring, issue resolution, performance optimisation, security reviews, and access to a dedicated support team. We manage your entire data stack, from ingestion to reporting.

Unlike generic IT vendors, we specialise in data platforms. Our team understands both the technical landscape and business context, which allows us to not just fix issues—but continuously improve your data operations. We're proactive, not reactive.

DecodeData supports the Microsoft Azure data ecosystem, including Azure Data Factory, Azure Synapse, Power BI, Databricks, and more. We also manage custom data lakes, SQL servers, and third-party data integrations.

Yes! We offer flexible support tiers tailored to your business needs and hours of operation. Whether you need full-service support or just after-hours monitoring, we'll design a model that fits.

Thanks to our accelerators and meta-driven frameworks, we can onboard most clients within 1–3 weeks, depending on platform complexity. Our goal is to get your support experience live—fast and smoothly.

We provide business hours and offer optional on-call support for critical platforms. If your data platform runs around the clock, we ensure someone is watching it, too.

Absolutely. We offer monthly service reviews with uptime metrics, incident logs, recommendations, and performance stats—so you're never in the dark.

Yes. Our mission is to make data analytics accessible to all businesses, not just enterprises. We work with startups, SMBs, and growing companies who want enterprise-grade support without building a large internal team.

Contact Us

Contact Information

support@decodedata.com.au
(02) 4072 5755
Level 1, 60 Martin Place
Sydney NSW 2000

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